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Privacy Policy

Online privacy statement

Mass Nutrition Mackay believes in keeping your confidential information confidential. With this in mind, we have adopted the online privacy policy described below, which addresses:


We encourage you to register when using our website, however it is not required. Our registration form requires users to give us contact information such as name, email address and password. You must be 15 years of age or older to register. Registration helps us to provide you with a quick and simple checkout experience, whilst also allowing you to view content that you otherwise would be unable to access. The customer contact information you supply on the registration form will be used to contact you concerning the status of an order or to answer your questions. In addition, unless you choose otherwise, it will be used to send you email updates about upcoming sales, newsletters, promotions and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password.

Order information

Mass Nutrition Mackay does not sell products for purchase by children. We sell products for purchase by adults only and customers may use an order form to purchase products. When you place an order, we collect contact information, such as your shipping and email addresses. Contact information from the order form is used to send orders and information to our customers and to contact them when necessary.

Use of information

Information collected by Mass Nutrition Mackay is used for the following purposes:

  1. We collect information to process customer orders, to contact our customers concerning the status of an order or to answer any of their questions.
  2. We collect information to contact users about upcoming Mass Nutrition Mackay sales, promotions, product information and newsletters.
  3. Your information will not be shared with any third parties.
  4. Mass Nutrition Mackay will have access to and will use the personally identifiable information you provide in connection with your purchases on this website, and it may use your data for payment processing and authorisation, fraud protection and credit risk reduction, website evaluation and data analysis, and also for marketing and promotional material distribution.
  5. We may release your personal information to comply with the law, to enforce our website policies, or to protect our or others’ rights, property, or safety.

We do not sell any information about our users.

As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets.

Changes to our privacy policy

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an email at the last email address that you provided us, and/or by prominently posting notice of the changes on the website covered by this Privacy Policy. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our transmittal of an email notice to you or thirty (30) calendar days following our posting of the notice of changes on the website covered by the Privacy Policy.

Please note that, at all times, you are responsible for updating your personal information to provide us your current email address. In the event that the last email address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our transmittal of the email containing such notice will nevertheless constitute effective notice of the changes described in the notice.

In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.


Mass Nutrition Mackay does place a feature called a “cookie” on your hard drive. A cookie is a small data file that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie may contain certain information, such as a unique user session ID number, which is used to track the page(s) you visited. This unique number allows us to keep track of your order as you shop on our site. Cookies also allow us to recognise registered users when they visit, and to provide those customers with specific related information.

If you register with us or order from our website, we use cookies to monitor and maintain information about how you use our website and what you buy. If you do not register or buy from the site, we may monitor and maintain information about your use of our website in order to improve your shopping experience. Our website logs do generate certain kinds of non-identifying site usage data, such as the number of visits to our website and pages viewed. This information is used for internal purposes by technical support staff to provide better service to you.

Most web browsers automatically accept cookies, but you can usually change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still take advantage of most of the features of our website, but you will not be able to make a purchase with cookies disabled. Additionally, we will not be able to recognise you as a registered user unless you log-in.

Option to opt-out

At all times, you have the option of “opting out” of receiving future email updates by sending us an email with “unsubscribe” in the subject line.

Security of information

Mass Nutrition Mackay has security measures in place to protect against the loss, misuse or alteration of the information you provide. We do not store any of your credit card or payment information. Any such information is used instantaneously and only insofar as it is required to complete payment for your orders at the time of purchase. 

Contacting the website

Should you have any further questions regarding this Privacy Statement, the practices of this website, or your dealings with this website, please contact us during business hours on 07 4951 2996 or

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